Privacy Policy

1. Who We Are

SKYGEN ENERGY LTD is an engineering and consulting company specializing in renewable energy, energy management, energy efficiency, smart IT solutions, technical consultancy, and related products and services.

2. Information We Collect

We may collect the following types of information:

Personal Information

This includes information you voluntarily provide to us, such as:

• Full name
• Email address
• Phone number
• Company name
• Physical address
• Project details or inquiry information
• Any other information you submit through contact forms, emails, or phone calls

Technical Information

When you use our website, we may automatically collect certain technical data, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on the website
• Referral source
• Cookies and usage data

3. How We Collect Information

We collect information in several ways, including when you:

• Visit our website
• Fill out a contact or inquiry form
• Send us an email
• Call or communicate with us directly
• Request a quotation, consultation, or service
• Subscribe to updates or marketing communications, where applicable

4. How We Use Your Information

We may use your information for the following purposes:

• To respond to inquiries and requests
• To provide quotations, consultations, products, and services
• To communicate about projects, proposals, and support
• To improve our website, services, and customer experience
• To maintain internal records
• To send service-related updates and important notices
• To comply with legal or regulatory obligations
• To protect our rights, safety, systems, and business operations

5. Legal Basis for Processing

Where applicable, we process your information on the basis of:

• Your consent
• The need to perform a contract or respond to a pre-contractual request
• Compliance with legal obligations
• Our legitimate business interests, including service delivery, communication, security, and improvement of our operations

6. Sharing of Information

We do not sell your personal information. We may share your information only where necessary, including with:

• Employees, contractors, or consultants involved in service delivery
• Technology service providers, hosting providers, and website support partners
• Professional advisers such as lawyers, accountants, or auditors
• Government, regulatory, or law enforcement authorities where required by law
• Business partners or subcontractors where necessary to complete a project or service

Any such sharing will be limited to what is reasonably necessary.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purpose for which it was collected
• Provide our services
• Maintain business and legal records
• Resolve disputes
• Enforce agreements
• Comply with legal and regulatory obligations

8. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction. However, no system or method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve browsing experience, analyze traffic, and understand how visitors use the site.

Cookies may be used to:

• Remember user preferences
• Improve performance and functionality
• Analyze site traffic and visitor behavior

You may choose to disable cookies through your browser settings, though some parts of the website may not function properly.

10. Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request information about how your data is used

To exercise any of these rights, please contact us using the details provided in this policy.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external sites. We encourage users to review the privacy policies of any third-party websites they visit.

12. Children’s Privacy

Our website and services are not directed to children. We do not knowingly collect personal information from children without appropriate authorization. If we become aware that personal information has been collected improperly, we will take reasonable steps to delete it.

13. International Data Transfers

If your information is processed, stored, or accessed outside your country, we will take reasonable steps to ensure that appropriate safeguards are in place, subject to applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised effective date.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: